General Terms and Conditions (GTC)
JANSKY SERVICES, obrt za poliranje motornih vozila
Owner: Lukas Jansky
Version: 26 July 2026
§ 1 Scope
These General Terms and Conditions (GTC) apply to all services and work provided by JANSKY SERVICES, owned by Lukas Jansky, to private individuals and businesses, unless expressly agreed otherwise in writing.
§ 2 Conclusion of Contract
A contract is concluded upon acceptance of a quotation or through an oral, written or electronic order (e.g. by email or WhatsApp).
§ 3 Quotations
All quotations are subject to change and non-binding unless expressly stated otherwise.
Changes or additions to the scope of services may be agreed by mutual consent at any time.
§ 4 Prices
The individually agreed prices shall apply.
As JANSKY SERVICES is not registered for the Croatian VAT system (PDV) pursuant to Article 90 of the Croatian Value Added Tax Act (Zakon o PDV-u), invoices are issued without Croatian VAT being charged or shown.
Additional services agreed after the order has been placed will be charged separately.
§ 5 Payment Terms
Invoices must be paid in full within three (3) calendar days of the invoice date, unless otherwise agreed.
We accept the following payment methods in particular:
Bank transfer
Cash payment (by prior agreement)
In the event of late payment, statutory default interest may be charged in accordance with the applicable laws and regulations of the Republic of Croatia.
§ 6 Appointments
Agreed appointments are binding.
If an appointment cannot be kept due to weather conditions, force majeure or other circumstances beyond our control, a replacement appointment will be arranged as soon as possible.
If the customer cancels an agreed appointment less than 24 hours before the scheduled start time, or if the service cannot be carried out for reasons attributable to the customer, we reserve the right to charge any costs already incurred as well as agreed travel expenses.
§ 7 Customer's Obligations to Cooperate
The customer must ensure that the necessary conditions for carrying out the work are met.
This includes, in particular:
Access to the property, premises or vehicle,
Provision of water and electricity where required for the service,
Notification of any special circumstances or risks before the work begins.
If additional work or delays arise due to a lack of cooperation on the part of the customer, these may be charged separately.
§ 8 Complaints
Obvious defects must be reported within seven (7) calendar days after completion of the work in writing or in text form (e.g. by email or WhatsApp).
In the event of justified complaints, JANSKY SERVICES will first be given the opportunity to remedy the defect within a reasonable period, insofar as legally permissible.
The customer's statutory warranty rights remain unaffected.
§ 9 Liability
JANSKY SERVICES shall be liable in accordance with the applicable statutory provisions for damage caused intentionally or through gross negligence.
To the extent permitted by law, liability for ordinary negligence is excluded, except in cases involving the breach of essential contractual obligations or damage to life, body or health.
No liability is accepted for pre-existing damage, normal wear and tear, age-related signs of use, or defects that are not attributable to the service provided or cannot be remedied through the service.
§ 10 Additional Services
Services that are not part of the originally agreed order and are additionally commissioned during the performance of the work shall be considered additional services and will be charged separately.
§ 11 Keys and Access Devices
If keys, access cards or access codes are provided to JANSKY SERVICES, they will be used exclusively for carrying out the agreed order and stored with due care.
After completion of the order, they will be returned or stored in accordance with the agreement made with the customer.
§ 12 Travel Expenses
Travel expenses will be agreed individually before the order is placed and charged in accordance with the quotation or order confirmation.
§ 13 Data Protection
Personal data will be processed exclusively in accordance with applicable data protection laws.
Further information can be found in our Privacy Policy.
§ 14 Final Provisions
The laws of the Republic of Croatia shall apply, unless mandatory statutory provisions provide otherwise.
Should any provision of these General Terms and Conditions be or become wholly or partially invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. The applicable statutory provisions shall apply in place of the invalid or unenforceable provision.